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Bijna perfect... op de finishing touch na","Beschrijf uw ervaring in een regel",{"_396":408,"_398":309,"_391":409,"_400":319,"_401":410},"DEFAULT_OPINION","Via het onderhoudsabonnement en enkele incidentele reparaties bestaat er al tientallen jaren een goede relatie met H&H.\n\nDe plaatsing van een extra radiator in de huiskamer/keuken en de levering en montage van een airco vormen een klus met meer impact. Mijn reactie op de herfstaanbieding in de Bunschoter is snel opgepakt. Stefan van den Bos heeft het met vakkennis in touw gezet. Over het totale plan waren we het snel eens. De twee monteurs die de uitvoering verzorgden zijn nette mannen die zoveel ervaring bezitten dat rustig maar gestaag het werk binnen de geraamde tijd is uitgevoerd.\nDe communicatie was doelmatig.\n\nNa de afronding van het werk had ik nog wel een soort oplevering verwacht: een bezoek waarbij het resultaat wordt bekeken en besproken. Daar komt blijkbaar dit klanttevredenheidsonderzoek voor in de plaats. Zo kan het ook. Daarom zal ik langs deze weg uitleggen waarom de beoordeling op zeer goed, maar niet perfect uitkomt.\n\nHet gaat slechts een een detail: de stroomdraden die de apparatuur met de wandcontactdozen verbinden zien er bepaald niet als maatwerk uit. Een beetje slordig, waardoor ze in contact kunnen komen met de hete buizen van de verwarming. Dat vind ik riskant. Van de stekkerdoos verwachtte ik dat die op de volgende dag door iets vervangen zou worden dat professioneler overkomt. Tot zover de toelichting.","Beschrijf uw ervaring",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"DEFAULT_RECOMMEND","BOOLEAN","Aanbevelen?","dateSince","2025-10-21T21:44:40.96Z","updatedSince","reviewLanguage","nl",{"_386":421,"_388":422,"_349":423,"_391":392,"_393":424,"_415":431,"_417":431,"_418":419},"214196fe-97d4-4355-8842-768c1ce4f24f","Frits","Bunschoten",[425,426,428,430],{"_396":397,"_398":399,"_391":392,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":427,"_400":319,"_401":406},"Nette en snelle levering",{"_396":408,"_398":309,"_391":429,"_400":319,"_401":410},"De installatie monteurs binnen 1 dag klaar . En precies zoals afgesproken gemaakt",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-10-09T11:47:11.3Z",{"_386":433,"_388":434,"_349":435,"_391":436,"_393":437,"_415":444,"_417":444,"_418":419},"e2f44c0b-cb39-468d-88e1-f51998451017","Kuipers","Amersfoort",10,[438,439,441,443],{"_396":397,"_398":399,"_391":436,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":440,"_400":319,"_401":406},"Uitstekend betrouwbaar bedrijf",{"_396":408,"_398":309,"_391":442,"_400":319,"_401":410},"Communicatie heel goed. Ze reageren snel op vragen. Telefonisch heel goed bereikbaar. Prijs kwaliteit dik in orde en bovenal zeer betrouwbaar en klantvriendelijk wat voor mij zeer belangrijk is.",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-10-06T07:06:49.67Z",{"_386":446,"_388":447,"_349":435,"_391":288,"_393":448,"_415":455,"_417":455,"_418":419},"b110633d-1648-4b22-9762-7251b9158b28","Marleen",[449,450,452,454],{"_396":397,"_398":399,"_391":288,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":451,"_400":319,"_401":406},"Professioneel, vriendelijk en vakkundig",{"_396":408,"_398":309,"_391":453,"_400":319,"_401":410},"Heinen & Hopman hebben airco’s bij ons geïnstalleerd. Het was een klus van 3 dagen. Ik maakte me van tevoren zorgen over rotzooi en of we niet spullen uit de kamers moesten afdekken of weghalen. Dat was niet nodig. Ze gingen rustig en gecontroleerd te werk, overlegden over de aanleg en ruimden alles op. Ook als je belt met een vraag, word je gelijk geholpen. En we zijn blij met het resultaat!",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-10-06T05:45:50.902Z",{"_386":457,"_388":458,"_349":423,"_391":288,"_393":459,"_415":466,"_417":466,"_418":419},"d199bbd9-4ab4-4568-9d58-3fd37f5e6da6","Wijnand",[460,461,463,465],{"_396":397,"_398":399,"_391":288,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":462,"_400":319,"_401":406},"M",{"_396":408,"_398":309,"_391":464,"_400":319,"_401":410},"Ondanks dat ik niet thuis was is alles voed verlopen",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-10-02T07:32:15.299Z",{"_386":468,"_388":469,"_349":423,"_391":470,"_393":471,"_415":478,"_417":478,"_418":419},"8529c9c9-ccbe-4f70-8f6a-02cfd7bfba9d","Stan",7,[472,473,475,477],{"_396":397,"_398":399,"_391":470,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":474,"_400":319,"_401":406},"Accuraat,deskundig en professioneel geinstalleerd",{"_396":408,"_398":309,"_391":476,"_400":319,"_401":410},"Accuraat,deskundigen professioneel geistalleerd",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-05-22T09:50:26.722Z",{"_386":480,"_388":481,"_349":482,"_391":436,"_393":483,"_415":490,"_417":490,"_418":419},"bbc1444a-1b13-4ddf-881f-1ae9f53d3c80","Simon","Bussum",[484,485,487,489],{"_396":397,"_398":399,"_391":436,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":486,"_400":319,"_401":406},"professioneel",{"_396":408,"_398":309,"_391":488,"_400":319,"_401":410},"ik ben onder de indruk van de professionaliteit van uw organisatie.",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-03-24T09:53:11.386Z",{"_386":492,"_388":493,"_349":423,"_391":288,"_393":494,"_415":501,"_417":501,"_418":419},"829e81bf-94ed-4a03-b200-c00bd4c36477","Sharon",[495,496,498,500],{"_396":397,"_398":399,"_391":288,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":497,"_400":319,"_401":406},"Goed",{"_396":408,"_398":309,"_391":499,"_400":319,"_401":410},"proces van offerte en afspraak verliepen vlot, installatie is netjes en vakkundig uitgevoerd.\n\nAf en toe miste ik een update tijdens de werkzaamheden.\nHard gewerkt maar weinig communicatie naar mij toe als klant.",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-02-27T10:55:53.006Z",{"_386":503,"_388":504,"_349":505,"_391":288,"_393":506,"_415":513,"_417":513,"_418":419},"5ba2814c-e9a0-4676-8a45-5acb99133e48","Herman","Loosdrecht",[507,508,510,512],{"_396":397,"_398":399,"_391":288,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":509,"_400":319,"_401":406},"Nette installatie volgens afspraak van Daikin met Intergas",{"_396":408,"_398":309,"_391":511,"_400":319,"_401":410},"Na thuisbezoek een nette offerte ontvangen volgens de afgesproken zaken. Levering en installatie van de Daikin met Intergas ketel volgens afspraak netjes uitgevoerd. Afdichting dak doorvoer verliep moeizaam (3e partij). Uitleg en inregelen installatie door installatie technicus minimaal. Na 1 belletje een andere medewerker langs geweest die installatie heeft gefinetuned en meer instructie heeft gegeven. Binnen klimaat valt tot op heden tegen door enorme spreiding in temperatuur waarop kamerthermostaat op reageert. Installatie gaat pas aan bij 1 graad onder ingestelde temperatuur en uit boven 1 graad van ingestelde temperatuur.",{"_396":412,"_398":413,"_391":112,"_400":319,"_401":414},"2025-02-20T11:40:38.85Z",{"_386":515,"_388":516,"_349":517,"_391":436,"_393":518,"_415":525,"_417":525,"_418":419},"0add07a3-16ab-4a2e-9c5e-7823683eaddd","Marianne","Spakenburg",[519,520,522,524],{"_396":397,"_398":399,"_391":436,"_400":319,"_401":402},{"_396":404,"_398":309,"_391":521,"_400":319,"_401":406},"Ik ben zeer tevreden over de plaatsing van mijn nieuwe cv-ketel.",{"_396":408,"_398":309,"_391":523,"_400":319,"_401":410},"De afspraak is stipt nagekomen en de monteurs waren vriendelijk en prettig in de omgang. 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